The Business Development Manager – MICE is responsible for generating meetings, incentives, conferences and events business for Shangri-La in the UAE. Requirements typically include a degree or diploma in hospitality, business or marketing, proven experience in hotel sales or MICE, strong knowledge of the UAE corporate and events market, and an established industry network. The successful candidate should be confident in prospecting, preparing proposals, negotiating contracts and managing client relationships. Excellent communication, presentation and organizational skills are essential, along with commercial awareness, target focus and the ability to work closely with event, operations and revenue teams. Flexibility to attend networking events and travel locally is expected.
Shangri-La Group is a luxury hospitality company originating in Asia and operating hotels, resorts and residences across the world. Its properties are known for attentive service, refined accommodation, restaurants, wellness facilities and culturally inspired guest experiences. In the United Arab Emirates, Shangri-La operates prominent properties including Shangri-La hotels in Dubai and Abu Dhabi, serving leisure travellers, corporate clients and major events. The group places strong emphasis on genuine hospitality, employee development, teamwork and long-term guest relationships. A Business Development Manager – MICE would typically work with corporate accounts, destination management companies, event agencies and government or association clients to grow group and event revenue. The role combines sales activity with strategic account management and close coordination with hotel operations to ensure that contracted events are delivered to a high standard.
The UAE is not an island, but it is a federation of emirates with a coastal lifestyle, especially in Dubai and Abu Dhabi. Hospitality, tourism, events, aviation, retail and business services offer strong employment opportunities, while MICE professionals benefit from the country’s international exhibitions, conferences and luxury hotel market. Local culture values family, respect, modesty in public settings and hospitality; English is widely used in business, with Arabic useful for broader networking. Lifestyle options range from beaches and water sports to shopping, dining, desert excursions and a lively expatriate community. Most overseas employees need an employer-sponsored residence visa and work permit. Employers commonly arrange medical testing, Emirates ID processing and sometimes accommodation, insurance or flights, depending on the package. Candidates should confirm salary, commission, housing, transport and relocation terms before accepting an offer. Costs are highest in Dubai and central Abu Dhabi.
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