Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations across hotel outlets, ensuring excellent guest service, smooth team performance and compliance with Shangri-La standards. Requirements typically include a diploma or certificate in hospitality, relevant restaurant or hotel experience, strong communication skills and practical knowledge of food and beverage service. The successful candidate is expected to supervise staff, coordinate shifts, handle guest requests and complaints professionally, maintain hygiene and safety standards, support training, and assist with stock control and outlet administration. Flexibility for weekends, public holidays and rotating shifts is important. Experience in a luxury hotel, knowledge of Singapore regulations and confidence working with international guests would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other major destinations. The group is recognised for warm Asian hospitality, personalised service and high-quality accommodation, dining, meetings and wellness experiences. Shangri-La Singapore is a prominent city resort located on Orange Grove Road near Orchard Road. It offers guest rooms and suites, extensive restaurants and bars, event facilities, landscaped grounds and recreational amenities. The company places strong emphasis on service excellence, employee development, teamwork and responsible business practices. Working for Shangri-La can provide exposure to international guests, luxury hotel operations and opportunities to progress across different departments or properties within the wider group.