Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees the hotel laundry operation, ensuring that guest linen, uniforms, towels and other textiles are cleaned, pressed, stored and distributed to high luxury-hotel standards. Requirements typically include several years of laundry or housekeeping experience, preferably in an international hotel or resort, along with supervisory or managerial experience. Knowledge of commercial laundry equipment, chemical handling, stain treatment, inventory control, quality assurance and workplace safety is expected. The successful candidate should be organized, physically fit, service-minded and comfortable managing staff schedules, costs and productivity. Strong communication, training and problem-solving skills are important, as is the ability to work shifts, weekends and public holidays while maintaining Shangri-La’s standards for cleanliness, efficiency and guest satisfaction.

About the employer

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe and other international destinations. Its properties are known for personalized service, comfortable surroundings, extensive facilities and a strong focus on genuine Asian hospitality. In the Philippines, Shangri-La operates prominent hotels and resorts, including properties in Manila, Cebu and Boracay. Employees typically work in multicultural teams and serve leisure travelers, business guests, families and event clients. The company places importance on service excellence, operational standards, employee development and responsible business practices. Benefits for hotel employees may include staff meals, uniforms, service charge, medical coverage, training and discounted stays, although packages vary by property and employment contract. A Laundry Manager would contribute directly to guest comfort and smooth hotel operations by maintaining reliable linen and uniform services.