The Business Development Manager is expected to identify new commercial opportunities, build relationships with corporate clients, travel partners, event organisers and local businesses, and increase revenue for Shangri-La’s hotel operations. Requirements typically include relevant sales or hospitality experience, strong knowledge of the Australian market, excellent communication and negotiation skills, commercial awareness, and confidence using CRM and reporting systems. The successful candidate should be proactive, target-driven, well presented and capable of managing a sales pipeline independently. Flexibility to attend networking events, conduct client visits and collaborate with rooms, food and beverage, events and revenue teams is also expected. A valid Australian work right and strong English communication skills are generally required.
Shangri-La Group is a global hospitality company headquartered in Hong Kong, operating luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. The group is recognised for personalised service, refined accommodation, restaurants, wellness facilities and destination-focused experiences. Its Australian presence includes luxury properties serving business travellers, leisure guests, conferences and events. Shangri-La places emphasis on genuine hospitality, cultural understanding, service excellence and long-term guest relationships. Employees commonly work in an international environment with opportunities to collaborate across departments and locations. Depending on the property, the Business Development Manager may support hotel rooms, meetings and events, food and beverage, corporate accounts, leisure partnerships and local market growth. Benefits and conditions vary by property and employment agreement.
Australia offers opportunities in hotel sales, tourism, events, restaurants, resorts and corporate services, particularly in Sydney, Melbourne, Brisbane, Perth, Cairns and coastal destinations. The culture is generally informal, multicultural and outdoors-oriented, with strong emphasis on workplace safety, punctuality and work-life balance. Lifestyle varies from busy city living to relaxed beach, regional or tropical settings; housing and transport costs can be high in major cities. Most overseas applicants need work rights through an employer-sponsored visa, skilled visa, Working Holiday visa or another eligible pathway. Visa conditions depend on nationality, occupation, age and qualifications, so official Department of Home Affairs guidance should be checked. Relocating usually requires budgeting for flights, bond and rent, health cover, tax registration and local banking. Hospitality roles may involve weekends, public holidays and seasonal demand.
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