Sales Coordinator

Job Description

The Sales Coordinator supports the hotel sales team with client communication, proposals, contracts, quotations, sales reports, appointments and event or group coordination. The role typically requires a diploma or degree in hospitality, business or a related field, along with strong administration, communication and organisational skills. Previous hotel, tourism or sales experience is advantageous. Candidates should be confident using Microsoft Office and hotel systems, detail-oriented, responsive and able to manage multiple deadlines. Fluency in English is expected, while Cantonese and Mandarin are valuable for serving local and regional clients. The successful candidate is expected to represent Shangri-La professionally and deliver reliable support to drive corporate, leisure and events business.

Company Info

Shangri-La Group is a prominent luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other destinations. Its brands are associated with warm Asian hospitality, personalised service and high standards in accommodation, dining, meetings and wellness. Shangri-La hotels serve business and leisure travellers, corporate accounts, groups and major events. The company places emphasis on guest satisfaction, service excellence, employee development and cultural awareness. A Sales Coordinator in Hong Kong would generally support the commercial team at a luxury property, helping maintain client relationships, prepare sales materials, coordinate internal departments and ensure enquiries and bookings are handled efficiently. Benefits may include staff dining, training, hotel discounts and other company-specific allowances.

Destination Guide

Hong Kong is a compact international city with a strong hospitality, finance, retail, logistics and technology job market. Opportunities are available in hotels, restaurants, events, tourism, luxury retail and corporate sales, especially for candidates with English, Cantonese or Mandarin skills. The culture combines Chinese traditions with international influences, and people value efficiency, courtesy and professional presentation. Lifestyle options range from busy urban districts and excellent public transport to beaches, hiking trails and outlying islands. Rental housing can be expensive, so many newcomers share apartments or live in areas connected by the MTR. Foreign professionals normally need an employment visa sponsored by a Hong Kong employer; applicants must show relevant qualifications, experience and a genuine job offer. Employers usually assist with the application, while dependants may qualify for dependant visas. Healthcare, banking and registration arrangements should be organised after arrival.