The Assistant Human Resources Manager supports daily HR operations, employee relations, recruitment, onboarding, training, performance management, payroll coordination and compliance with Malaysian employment laws. Candidates are generally expected to hold a degree or diploma in Human Resources, business administration or a related field, with several years of hotel or hospitality HR experience. Strong knowledge of employment regulations, communication skills, confidentiality, organisation and problem-solving ability are important. Experience with HR systems and the ability to work with employees from diverse cultural backgrounds are advantageous. The role also requires a professional approach, flexibility, leadership potential and a genuine interest in employee engagement and service excellence.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for personalised service, strong guest relations and its Asian-inspired approach to hospitality. Shangri-La properties include city hotels, destination resorts and supporting food, wellness and event facilities. The group places emphasis on colleague development, service standards, cultural awareness and responsible business practices. In Malaysia, Shangri-La operates well-known properties in locations including Kuala Lumpur, Penang and Sabah, offering careers across hotel operations, food and beverage, finance, engineering, sales and human resources.
Malaysia offers hospitality and HR opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other tourism centres. Peninsular Malaysia combines Malay, Chinese, Indian and indigenous influences, while Sabah and Sarawak add distinctive Bornean cultures. Lifestyle ranges from busy city living to relaxed island and coastal communities, with affordable food, warm weather and extensive travel opportunities. Malaysia is not one island, but its island destinations provide resort-based careers and outdoor activities. Foreign employees normally require an employment pass sponsored by the employer; requirements depend on nationality, salary and role, and approval should be secured before starting work. Relocation planning should include accommodation, healthcare, transport, banking and tax registration. English is widely used in hotels, while Malay is the national language.
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