The Marketing Communication Executive supports Shangri-La’s marketing, public relations, digital communication and promotional activities. Typical requirements include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with strong written and spoken English. Experience in hotel marketing, content creation, media relations, social media, brand communication or event coordination is advantageous. The candidate is expected to produce clear promotional materials, coordinate campaigns, maintain online channels, liaise with media and agencies, support hotel events, and protect the brand’s image. Creativity, organization, attention to detail, professional communication, teamwork and the ability to manage deadlines are important. Knowledge of local markets and additional languages may be beneficial.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and related properties across Asia, the Middle East, Europe and other international markets. The company is recognized for its Asian-inspired approach to hospitality, personalized service and the Shangri-La brand promise of warm, caring service. Its Malaysian portfolio includes established city hotels and resort properties serving business travelers, leisure guests, families and corporate events. Employees typically work in a multicultural environment with opportunities across hotel operations, food and beverage, sales, marketing, finance and guest services. The group places emphasis on service standards, professional development and guest satisfaction. A Marketing Communication Executive would help communicate the property’s identity, offers, events and guest experiences through media, digital platforms, partnerships and promotional campaigns.
Malaysia offers hospitality, tourism, marketing and communications opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Kuching and resort islands such as Redang, Perhentian and Tioman. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in business and hotels. Island living provides beaches, diving, outdoor activities and a relaxed lifestyle, although transport, healthcare and housing can be more limited than in major cities. Living costs vary, with Kuala Lumpur generally offering greater convenience and Langkawi often providing a slower pace. Foreign employees normally need an employer-sponsored Employment Pass, and the company must support the application before work begins. Candidates should confirm salary, accommodation, insurance, tax responsibilities and relocation support. Malaysians do not need a visa to work domestically, while foreign applicants should check current immigration requirements.
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