Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms, bathrooms, corridors, and assigned public areas to Shangri-La standards. Requirements typically include previous hotel or housekeeping experience, a service-oriented attitude, physical stamina, attention to detail, and the ability to work flexible shifts, weekends, and holidays. Basic English communication, professional grooming, and the ability to follow safety and sanitation procedures are expected. The candidate should be dependable, discreet, courteous, and capable of working independently while cooperating with supervisors and other hotel departments. Familiarity with cleaning equipment and safe chemical handling is an advantage.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, Australia, and other international destinations. The company is known for attentive service, refined accommodation, restaurants, wellness facilities, and strong guest-focused standards. In the Philippines, Shangri-La operates well-known properties in locations such as Manila, Cebu, and Boracay. Employees generally work in a structured, multicultural environment where grooming, courtesy, teamwork, and consistent service delivery are important. Depending on the property and position, benefits may include service charge, meals, uniforms, training, medical coverage, staff discounts, and career development opportunities. Room attendants support the guest experience directly by ensuring rooms are clean, comfortable, safe, and ready for arrival.