Corporate Social Sustainability (CSR) Executive *(Contract)

Job Description

The Corporate Social Sustainability (CSR) Executive supports Shangri-La’s environmental, social and community programmes in Malaysia. Requirements typically include a degree or diploma in sustainability, environmental studies, communications, business, hospitality or a related field, along with relevant CSR, ESG, project coordination or community-relations experience. The role may involve coordinating charitable initiatives, environmental campaigns, staff volunteering, sustainability reporting, stakeholder communication and compliance with company standards. Candidates are expected to be organised, proactive and comfortable managing multiple projects, preparing reports and working with hotels, community partners, suppliers and government or non-government organisations. Strong written and verbal communication, teamwork, initiative, attention to detail and genuine interest in responsible tourism are important. Familiarity with ESG reporting, Malaysian sustainability issues and Microsoft Office would be advantageous.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised Asian-inspired hospitality, comfortable accommodation, restaurants, wellness facilities and high service standards. Its Malaysian properties serve business and leisure travellers in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. Shangri-La also places emphasis on colleague development, guest experience, community engagement and environmental responsibility through its social sustainability and responsible-business programmes. Depending on the property and assignment, employees may work with hotel departments, corporate teams, local communities, suppliers and charitable organisations. A CSR Executive would help translate the group’s sustainability commitments into practical projects, communications and measurable outcomes at the local level.

Destination Guide

Malaysia offers varied opportunities in hospitality, sustainability, tourism, business services and conservation, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Island and resort life can be relaxed and scenic, with beaches, diving, rainforest excursions and a strong food culture, while larger cities provide better transport, healthcare and career networking. Malaysian culture is multicultural, combining Malay, Chinese, Indian and Indigenous traditions; English is widely used in business and hotels. Living costs vary, with resort islands sometimes charging more for housing and imported goods. Foreign nationals generally require an employer-sponsored Employment Pass, and the company normally handles the application; approval depends on qualifications, salary and immigration rules. Candidates should confirm accommodation, medical coverage, relocation support, transport and contract terms before accepting. Malaysia’s tropical climate is hot and humid year-round, with monsoon seasons differing by coast, so practical planning for weather and island access is important.