The Assistant/Manager Revenue role supports Shangri-La’s commercial performance by managing room rates, inventory, forecasts, demand analysis and revenue strategies. Candidates typically need a degree or diploma in hospitality, tourism, business or a related field, together with several years of hotel revenue, reservations or front-office experience. Strong knowledge of hotel systems, distribution channels, Excel, market trends and pricing techniques is expected. The successful candidate should be analytical, commercially minded, detail-oriented and confident working with sales, marketing, reservations and operations teams. Flexibility, clear communication and the ability to meet performance targets in a fast-paced hotel environment are essential.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe and other international markets. Its portfolio includes premium city hotels, beach resorts and destination properties, with a strong reputation for attentive service, elegant surroundings and Asian-inspired hospitality. In Malaysia, Shangri-La operates established hotels and resorts in locations such as Kuala Lumpur, Penang, Sabah and other major destinations. Employees generally work in an international environment with opportunities to develop expertise in hotel operations, commercial strategy and guest services. The company places emphasis on service excellence, teamwork, cultural awareness and professional development. Revenue positions contribute directly to occupancy, profitability and the overall financial performance of the property.
Malaysia offers varied opportunities in hotel revenue, reservations, sales and general hospitality, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Island life can be relaxed and scenic, with beaches, diving, island-hopping, local markets and a strong food culture. Popular islands such as Langkawi and parts of Sabah combine international tourism with Malaysian, Chinese, Indian and Indigenous traditions. Living costs are generally moderate, though accommodation and imported goods may cost more in resort areas. Foreign nationals normally require employer-sponsored authorization, such as an Employment Pass, and should not begin work before approval. Employers commonly assist with immigration and relocation, but contracts should clarify housing, transport, insurance and flights. Malaysia is warm and humid year-round, with seasonal monsoon conditions varying by coast. A valid passport, medical checks and authenticated qualifications may be required.
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