The Captain, Shophouse is expected to supervise daily restaurant operations, lead service staff, assign sections, maintain service standards and ensure guests receive friendly, efficient attention. Requirements generally include previous experience in a restaurant, café or hotel operation, good knowledge of food and beverage service, strong communication skills and the ability to coach junior colleagues. Candidates should be guest-focused, well presented, organised and comfortable working shifts, weekends and public holidays. Experience in a luxury hotel and familiarity with point-of-sale systems are advantageous. The role also requires coordination with the kitchen, accurate order handling, attention to hygiene and safety, and the ability to resolve guest concerns professionally.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La is recognised for warm Asian hospitality, thoughtful service and premium guest experiences. Shangri-La Singapore is a well-established five-star hotel set among extensive landscaped gardens near Orchard Road. The property includes accommodation, restaurants and bars, meeting facilities, wellness services and recreational amenities. Employees work in a multicultural environment serving leisure travellers, business guests, families and events. The company typically offers structured hotel training, internal development opportunities and employee benefits, although specific terms depend on the position and employment contract. Service excellence, teamwork, professionalism and genuine care for guests are central to the brand.
Singapore is a compact island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. Hospitality roles are concentrated around Orchard Road, Marina Bay, Sentosa, the airport and major business districts. The culture is multicultural, orderly and fast-paced, with English widely used at work alongside Mandarin, Malay and Tamil. Singapore offers excellent public transport, reliable services, safe neighbourhoods and an active dining and entertainment scene. Housing and daily expenses can be high, particularly near central areas, so shared accommodation is common for hospitality workers. Foreign candidates normally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and sector rules. The employer usually handles the application. Before relocating, confirm the pass type, accommodation, medical requirements, contract terms, service charge and working hours. Singapore’s tropical climate is hot and humid throughout the year.
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