The Waiter/Waitress is responsible for welcoming guests, taking accurate food and beverage orders, serving meals and drinks, clearing tables, processing requests and maintaining high service standards at the Waterfall restaurant. Candidates should have previous experience in a hotel, restaurant or similar hospitality environment, good communication skills and a genuine interest in guest service. The role requires a neat professional appearance, product knowledge, teamwork, attention to detail and the ability to remain calm during busy periods. Flexibility to work shifts, weekends and public holidays is expected. Knowledge of food safety and additional languages would be advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and a strong focus on personalised guest experiences. Shangri-La Singapore is an established luxury hotel set among extensive gardens near Orchard Road, offering accommodation, restaurants, event facilities, wellness services and family-oriented amenities. Employees typically work in a multicultural environment with structured operational training and opportunities to develop within the wider hotel group. The company places emphasis on professionalism, teamwork, guest satisfaction and creating memorable stays for visitors.
Singapore is a compact city-state and island with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and logistics. Its culture blends Chinese, Malay, Indian and international influences, reflected in its food, festivals and languages. Life is safe, efficient and highly connected, with excellent public transport, healthcare and services, although rent and daily expenses can be high. Hospitality employees commonly work rotating shifts, including weekends and public holidays. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or relevant Work Permit; eligibility depends on salary, qualifications and current government rules. Employers may assist with applications, but candidates should confirm terms before relocating. New arrivals should budget for accommodation, transport, deposits and medical requirements, and check official Singapore government guidance for visa details.
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