Food & Beverage Administrator

Job Description

The Food & Beverage Administrator supports the hotel’s food and beverage department with daily administration, document preparation, staff scheduling, purchase records, inventory updates, payroll or attendance information, and communication between outlets and management. Applicants typically need relevant administrative or hospitality experience, good English communication, strong computer skills, and confidence using Microsoft Office or hotel systems. Attention to detail, organisation, confidentiality, and the ability to manage several deadlines are essential. The successful candidate is expected to provide accurate support, maintain professional records, coordinate efficiently with restaurant and kitchen teams, and deliver dependable service in a fast-paced hotel environment. Knowledge of local languages and previous experience with Shangri-La or another international hotel would be advantageous.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, premium accommodation, and extensive dining, wellness, and events facilities. Shangri-La properties in Malaysia serve business and leisure travellers and typically offer restaurants, banquet venues, conference facilities, swimming pools, and guest activities. The company places emphasis on service excellence, teamwork, training, cultural awareness, and professional development. Depending on the property, employees may receive benefits such as staff meals, uniform support, medical coverage, hotel discounts, and opportunities for internal or international career progression. Exact benefits and employment conditions vary by hotel, position, and contract.

Destination Guide

Malaysia offers diverse hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other resort destinations. Roles are available in hotels, restaurants, resorts, events, tourism, and guest services, with stronger seasonal demand in island and beach locations. Malaysian culture combines Malay, Chinese, Indian, and indigenous influences, reflected in its food, festivals, languages, and traditions. Lifestyle costs vary: Kuala Lumpur is generally more expensive than smaller cities or resort islands, while public transport and local food can be affordable. Langkawi and other islands provide a relaxed coastal lifestyle, although transport and housing options may be more limited. Foreign nationals normally require an employer-sponsored employment pass, and the employer must meet Malaysian immigration requirements before work begins. Candidates should verify visa rules, salary, accommodation, medical checks, and relocation support directly with Shangri-La before accepting an offer.