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The Chinese Restaurant Manager is responsible for the daily operation of the restaurant, including service quality, guest satisfaction, staffing, training, scheduling, stock control and financial performance. Candidates should have several years of experience managing a Chinese or upscale dining restaurant, strong knowledge of Chinese cuisine and service standards, and proven leadership skills. Fluency in English is generally expected; Mandarin or another Chinese language is an advantage. The successful candidate should be customer-focused, commercially aware, well organised and able to work flexible shifts, weekends and public holidays. Experience in an international luxury hotel, strong communication skills and familiarity with hygiene, safety and brand standards are desirable.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and recognised for its service culture, Asian-inspired hospitality and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN and Traders. Its hotels typically offer accommodation, restaurants, meeting facilities, wellness services and leisure experiences. Shangri-La places strong emphasis on warm guest service, professional development, operational excellence and local community engagement. In Indonesia, its presence has included luxury hotel operations serving business and leisure travellers. Employees generally work in a multicultural environment with structured standards, training opportunities and benefits that may include meals, uniforms, accommodation support, medical coverage and service charge, depending on the property and employment terms.
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