Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the sales team in planning and delivering meetings, conferences, weddings and other events. Requirements typically include a diploma or degree in hospitality, business or a related field, together with strong administration, communication and customer-service skills. Previous hotel, catering or event experience is advantageous. The successful candidate is expected to respond promptly to enquiries, prepare proposals and contracts, coordinate with clients and hotel departments, maintain accurate records, assist with site inspections and ensure event details are delivered correctly. Professional presentation, attention to detail, teamwork, computer literacy and the ability to manage changing priorities are important. Fluency in English is generally expected, while additional local languages may be beneficial.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its high standards of service, elegant accommodation and distinctive Asian-inspired hospitality. The group operates hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe and beyond. Its Malaysian properties serve both leisure and business travellers, offering accommodation, restaurants, meeting facilities, banqueting and event services. Shangri-La places strong emphasis on personalised guest care, operational excellence and employee development. An Events Sales Coordinator would typically work with corporate clients, wedding organisers, travel partners and internal hotel departments to convert enquiries into successful events. The role offers exposure to hotel sales, banquet operations, client relationship management and event planning within an internationally recognised brand.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and other resort destinations. Event, hotel sales, food and beverage, guest services and tourism roles are common, particularly in major cities and island resorts. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels and business. Lifestyle varies from fast-paced urban living to relaxed beach or island communities, with generally affordable food and transport. Foreign nationals normally require an employment pass sponsored by the hiring company, and they should confirm eligibility, medical requirements and documentation before relocating. Employers may assist with permits and accommodation, but this differs by property. Candidates should budget for deposits, transport and initial living costs, and check local regulations before accepting an offer.