The Senior Event Sales Manager is responsible for developing event and group business, managing client relationships, preparing proposals, negotiating contracts, and coordinating with banquet, rooms, food and beverage, and operations teams to deliver successful events. Candidates typically need a degree or diploma in hospitality, business, marketing, or a related field, together with several years of hotel, conference, or event-sales experience. Strong commercial awareness, excellent communication and negotiation skills, proven sales results, and knowledge of the Malaysian hospitality market are expected. The successful candidate should be organised, confident with corporate and luxury clients, target-driven, detail-oriented, and able to manage multiple deadlines while maintaining Shangri-La service standards.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, welcoming culture, and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations, serving leisure travellers, corporate guests, families, and event clients. Shangri-La hotels commonly provide accommodation, restaurants, wellness facilities, meeting venues, and extensive banqueting services. The company places strong emphasis on genuine hospitality, colleague development, guest satisfaction, sustainability, and delivering memorable experiences. In Malaysia, Shangri-La properties are associated with premium city and resort hospitality and attract weddings, conferences, incentives, and social events. A senior event-sales role offers exposure to luxury hotel operations, major corporate accounts, destination events, and cross-departmental commercial planning.
Malaysia offers opportunities in luxury hotels, resorts, events, tourism, restaurants, retail, technology, and business services. Kuala Lumpur and Penang provide strong corporate and hospitality markets, while Langkawi, Kota Kinabalu, and other island destinations offer resort and leisure careers. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in hotels, although Malay is the national language. Lifestyle ranges from busy urban living to relaxed beach and nature settings, with generally affordable food and transport. Foreign employees normally need an employer-sponsored Employment Pass, and should secure approval before starting work. Employers usually assist with documentation, medical checks, and relocation. Candidates should confirm accommodation, insurance, taxation, transport, and dependent-pass arrangements before accepting an offer.
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