The role supports the planning, coordination and daily operation of family-focused experiences, activities and events at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, events, tourism or a related field, along with several years of experience in hotel operations, family programming, events or guest services. The successful candidate should be organised, energetic and confident managing teams, schedules, suppliers and guest interactions. Strong communication, problem-solving and organisational skills are essential. Experience creating engaging activities for children and families, maintaining safety standards and delivering consistently high service levels would be highly valued. Weekend, evening and public-holiday work may be required.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, Africa and North America. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La is known for personalised service, strong Asian hospitality values and high-quality accommodation, dining, wellness and event experiences. Shangri-La Singapore is a landmark luxury hotel set in extensive tropical gardens near Orchard Road. It offers guest rooms and suites, restaurants, meeting facilities, recreational amenities and family-oriented experiences. The company places emphasis on guest satisfaction, employee development, cultural awareness and operational excellence. Roles at the Singapore property can provide exposure to international guests, luxury service standards and the wider hotel and tourism industry.
Singapore is a highly developed island city-state with strong opportunities in hospitality, tourism, events, aviation, finance, technology and retail. The culture is multicultural, with Chinese, Malay, Indian and international influences reflected in food, festivals and everyday life. Singapore offers excellent public transport, reliable services, modern healthcare and a safe, clean environment. Living costs are relatively high, particularly for housing, although salaries and employment benefits can be competitive. Foreign professionals generally require an employer-sponsored work pass, such as an Employment Pass or S Pass, and approval depends on qualifications, salary and current government criteria. Employers may assist with relocation, accommodation searches and immigration paperwork, but candidates should confirm all terms before moving. English is widely used in business and daily communication. New arrivals should budget carefully for rent, transport, insurance and a possible security deposit.
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