The Human Resources Supervisor supports daily HR operations, including recruitment coordination, onboarding, employee records, attendance, payroll administration, training, employee relations, and compliance with Indonesian labor regulations. Candidates should have experience in hotel or hospitality HR, good knowledge of local employment practices, and strong communication and organizational skills. A relevant degree or diploma in human resources, business administration, or hospitality is preferred. The role requires discretion, accuracy, approachability, and the ability to work with employees from different cultures. The successful candidate is expected to support Shangri-La service standards, handle confidential matters professionally, respond promptly to employee concerns, and work flexibly in a busy resort or hotel environment.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The brand is known for warm Asian hospitality, high service standards, and distinctive properties in major cities and resort destinations. Shangri-La employs people across guest services, food and beverage, culinary operations, housekeeping, engineering, sales, and corporate support functions. In Indonesia, its operations have included upscale hotels and resorts serving both international and domestic travelers. The company generally places strong emphasis on colleague development, guest satisfaction, teamwork, cultural awareness, and responsible business practices. Human Resources teams play an important role in maintaining service quality by recruiting suitable employees, supporting training, managing workplace relations, and ensuring that employment practices meet company policies and Indonesian legal requirements.
Indonesia offers hospitality opportunities across Bali, Java, Lombok, Sumatra, Sulawesi, and many smaller islands. Bali has the largest international tourism market and abundant hotel, resort, restaurant, and wellness jobs, while Jakarta and other Java cities offer broader corporate and business opportunities. Lombok and eastern islands provide growing resort employment and a quieter lifestyle. Local culture values respect, community, family, and religious diversity; workplace communication is usually polite and relationship-focused. Living costs vary considerably, with Bali tourist areas and Jakarta generally more expensive than smaller cities. Foreign employees normally need employer sponsorship and an appropriate work permit and stay permit, commonly arranged through the hiring company. Do not work on a tourist visa. Candidates should confirm salary, accommodation, transport, insurance, tax, relocation support, and contract terms before moving. Learning basic Indonesian is highly useful for daily life and workplace integration.
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