The Service Associate – F&B Waiter/Waitress supports food and beverage service in the Valley Wing Summit Room at Shangri-La Singapore. Responsibilities typically include welcoming guests, taking orders, serving food and drinks, setting and clearing tables, processing requests, maintaining service standards, and ensuring guest satisfaction. Candidates should have hospitality or restaurant experience, good communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy environment. Knowledge of food and beverage service is preferred. Flexibility to work shifts, weekends, and public holidays is expected. A strong service mindset, teamwork, attention to detail, and willingness to learn are important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and known for warm, personalised service. The company operates hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Singapore is a leading five-star hotel set near Orchard Road, offering accommodation, restaurants, event spaces, wellness facilities, and extensive guest services. The hotel is recognised for its landscaped grounds, elegant facilities, and diverse dining experiences. Employees typically work in a multicultural environment with structured service standards, training opportunities, and opportunities for career development within the wider group. The company places strong emphasis on genuine hospitality, teamwork, professionalism, and creating memorable experiences for guests.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology, healthcare, and logistics. Its culture combines Chinese, Malay, Indian, and Western influences, reflected in local festivals, food, languages, and neighbourhoods. The lifestyle is safe, efficient, and convenient, with excellent public transport, modern amenities, and a wide range of dining and entertainment options. Living costs, particularly rent, are relatively high, so shared accommodation is common for service employees. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or relevant Work Permit, depending on qualifications, salary, and sector rules. Employers usually guide successful applicants through the application process. New arrivals should budget for deposits, transport, healthcare, and daily expenses.
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