The Tea Master is responsible for curating and delivering an outstanding tea experience for hotel guests, including selecting teas, maintaining quality, preparing and serving beverages, and explaining origins, tasting notes, and brewing methods. Candidates should have strong knowledge of Chinese and international teas, refined service skills, and experience in a luxury hotel, restaurant, lounge, or specialist tea environment. Excellent communication, presentation, and guest-engagement abilities are expected. Fluency in English and Cantonese or Mandarin is advantageous. The role also requires attention to detail, professional grooming, cultural awareness, flexibility with shifts, and the ability to recommend teas while supporting revenue and maintaining Shangri-La service standards.
Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotel brands are known for warm Asian hospitality, high service standards, elegant accommodation, and carefully developed dining and wellness experiences. Shangri-La Hong Kong is one of the group’s flagship properties, located in Admiralty and connected to Pacific Place. The hotel offers luxury rooms and suites, restaurants, lounges, meeting facilities, and extensive guest services. Employees typically work in a polished, multicultural environment with structured operating standards, training opportunities, and an emphasis on personalized service. Benefits for eligible employees may include meals, staff rates, medical coverage, leave, and other hotel-specific allowances.
Hong Kong is a fast-paced international city with strong opportunities in luxury hotels, restaurants, retail, finance, technology, education, and tourism. Its culture blends Cantonese traditions, Chinese festivals, international influences, and a highly efficient urban lifestyle. Residents enjoy excellent public transport, diverse dining, shopping, hiking trails, beaches, and nearby islands, although housing is expensive and living space is often limited. Hospitality employees may find jobs through hotels, restaurants, resorts, and recruitment agencies, with Cantonese useful for guest-facing roles and English widely used in international workplaces. Foreign professionals generally need an employment visa sponsored by a Hong Kong employer before starting work; the company normally supports the application. Applicants should prepare qualifications, references, medical or identity documents where required, and proof of relevant experience. Relocation is easiest with employer assistance for accommodation guidance, banking, insurance, and visa procedures.
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