Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees the hotel laundry operation, including linen, uniforms, guest garments, equipment, inventory, quality control, and hygiene standards. The role typically requires experience in hotel laundry or housekeeping supervision, strong knowledge of commercial laundry procedures, chemical handling, textile care, health and safety, and maintenance coordination. Candidates should have good leadership, organization, communication, and problem-solving skills, with the ability to train staff, control costs, manage schedules, and meet luxury-service standards. Experience in an international hotel, resort, or Shangri-La property is advantageous. Flexibility to work shifts, weekends, and public holidays is expected, together with a practical, hands-on approach and commitment to cleanliness and guest satisfaction.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong, with hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and Africa. Its brands are known for warm Asian hospitality, high service standards, comfortable accommodation, and premium facilities such as restaurants, spas, meeting venues, and recreational activities. In the Philippines, Shangri-La operates well-known properties in destinations including Manila, Cebu, and Boracay. The group generally offers structured hotel operations, staff training, international service exposure, and career opportunities across rooms, food and beverage, engineering, finance, and guest services. Employees are expected to demonstrate professionalism, teamwork, cultural awareness, attention to detail, and a genuine commitment to creating memorable guest experiences.