The Service Associate – Finance (Accounts Receivable) supports the hotel’s finance team by preparing invoices, posting payments, monitoring outstanding balances, reconciling accounts, and assisting with credit control and month-end reporting. Candidates should ideally have a degree, diploma, or relevant training in Accounting, Finance, or a related field, together with basic knowledge of accounts receivable procedures. Attention to detail, numerical accuracy, confidentiality, and good computer skills are essential. Experience in hotel finance or accounting software is an advantage. The successful candidate is expected to work professionally with guests, departments, and external customers, meet reporting deadlines, and follow Shangri-La’s financial controls and service standards.
Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong and known for its hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are recognized for comfortable accommodation, high-quality dining, attentive service, and strong local character. In the Philippines, Shangri-La operates well-known city and resort properties, including hotels in Manila, Cebu, and Boracay. The company places considerable emphasis on guest satisfaction, employee development, teamwork, integrity, and genuine hospitality. Finance associates support the operational side of the business by ensuring accurate billing, cash collection, financial reporting, and compliance with company procedures.
The Philippines is an archipelago with varied work and lifestyle opportunities. Metro Manila offers the widest choice of hotel, finance, business, and shared-services jobs, while Cebu, Boracay, Palawan, and other resort destinations provide opportunities in hospitality, tourism, food service, and guest relations. Filipino culture is generally warm, family-oriented, and English-friendly, although living costs and transport conditions vary greatly between islands. Resort locations offer beaches and a relaxed lifestyle but may have fewer urban services than Manila or Cebu. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly coordinated with the Bureau of Immigration. New hires should confirm accommodation, medical checks, taxes, local registration, and relocation costs before arrival. Philippine citizens generally need standard employment documents and valid government identification.
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