Security Supervisor

Job Description

The Security Supervisor is expected to protect guests, colleagues, property and hotel assets while maintaining Shangri-La’s service standards. Typical requirements include relevant security experience, preferably in a hotel or hospitality environment, supervisory skills, good physical fitness, clear communication and knowledge of emergency procedures. A valid Singapore security licence or relevant certification may be required. The successful candidate should supervise daily patrols, access control, incident response, CCTV monitoring and emergency drills; prepare reports; coordinate with police and emergency services; and lead security officers professionally. The role requires integrity, alertness, sound judgement, discretion, flexibility for shift work, and a calm, guest-focused approach during incidents.

Company Info

Shangri-La Group is a prominent luxury hospitality company founded in Singapore and recognised for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, alongside related hospitality businesses. Shangri-La is known for warm Asian hospitality, attentive service and a strong emphasis on guest comfort, safety and personalised experiences. The company operates large urban hotels and destination resorts, creating career opportunities across rooms, food and beverage, culinary, engineering, security, finance and management. In Singapore, Shangri-La Hotel, Singapore is a well-established luxury property near Orchard Road, serving international leisure travellers, business guests, events and local visitors. Employees typically work in a multicultural environment with structured operational standards and opportunities for professional development.

Destination Guide

Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, aviation, retail, technology and finance. Hotels regularly recruit security officers, supervisors, front-office staff, chefs, engineers and service professionals, especially candidates with recognised experience and English communication skills. The culture is multicultural, orderly and service-oriented, with Chinese, Malay, Indian and international influences. Lifestyle is convenient and safe, supported by excellent public transport, diverse food, shopping, parks and vibrant neighbourhoods, although accommodation and daily expenses can be high. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers normally submit the application to Singapore’s Ministry of Manpower. Candidates should confirm eligibility, medical requirements, contract terms and accommodation costs before relocating. Singapore’s tropical climate is warm and humid year-round, with frequent rain.