Service Leader - F&B (Sinfully)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – F&B is responsible for supervising daily restaurant operations at Sinfully, ensuring attentive service, accurate order taking, smooth team coordination and high guest satisfaction. Candidates should have experience in hotel or restaurant food and beverage operations, strong knowledge of service standards, and confidence leading or mentoring colleagues. Good English communication, a polished appearance, customer-service skills and the ability to work shifts, weekends and holidays are expected. Familiarity with point-of-sale systems, cash handling, food safety and complaint resolution is beneficial. The successful candidate should be organized, hands-on, dependable and able to maintain Shangri-La’s service standards during busy periods.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for warm Asian hospitality, high service standards and premium hotels, resorts and residences worldwide. Its properties typically offer accommodation, restaurants, wellness facilities, meeting spaces and leisure experiences. In the Philippines, Shangri-La operates well-known properties in locations such as Makati, Bonifacio Global City, Cebu and Boracay. The company places strong emphasis on guest satisfaction, professional development, teamwork and responsible operations. Employees may receive benefits such as service charge, meals, uniforms, training and hotel-industry career opportunities, depending on the property and employment terms. A Service Leader in food and beverage is expected to represent the brand through efficient, gracious and consistent service.