The Service Leader – F&B is responsible for supervising daily restaurant operations at Sinfully, ensuring attentive service, accurate order taking, smooth team coordination and high guest satisfaction. Candidates should have experience in hotel or restaurant food and beverage operations, strong knowledge of service standards, and confidence leading or mentoring colleagues. Good English communication, a polished appearance, customer-service skills and the ability to work shifts, weekends and holidays are expected. Familiarity with point-of-sale systems, cash handling, food safety and complaint resolution is beneficial. The successful candidate should be organized, hands-on, dependable and able to maintain Shangri-La’s service standards during busy periods.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for warm Asian hospitality, high service standards and premium hotels, resorts and residences worldwide. Its properties typically offer accommodation, restaurants, wellness facilities, meeting spaces and leisure experiences. In the Philippines, Shangri-La operates well-known properties in locations such as Makati, Bonifacio Global City, Cebu and Boracay. The company places strong emphasis on guest satisfaction, professional development, teamwork and responsible operations. Employees may receive benefits such as service charge, meals, uniforms, training and hotel-industry career opportunities, depending on the property and employment terms. A Service Leader in food and beverage is expected to represent the brand through efficient, gracious and consistent service.
The Philippines offers hospitality opportunities across Boracay, Cebu, Palawan, Bohol, Manila and other tourism centers, including roles in hotels, resorts, restaurants, diving and events. The culture is friendly, family-oriented and strongly influenced by Filipino, Spanish, American and Asian traditions; English is widely used in workplaces. Island life can be relaxed and scenic, with beaches, outdoor activities and relatively affordable living, although housing, transport and healthcare vary considerably by destination. Foreign applicants normally need an employer-sponsored work permit and appropriate visa, while Filipino hires should confirm local employment and government documentation requirements. Relocation is easiest when the employer provides staff housing, meals, transport or assistance with permits. Candidates should research seasonal workloads, typhoons, internet reliability and access to major hospitals before moving. Boracay and resort areas can be more expensive than provincial locations, while Manila offers broader career options and services.
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