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The Security Officer is responsible for protecting guests, colleagues, hotel property and assets while maintaining a welcoming hospitality environment. Typical duties include patrolling the hotel, monitoring CCTV and access points, responding to incidents, preparing reports, assisting during emergencies and enforcing safety procedures. Candidates should be physically fit, observant, reliable and professional, with good communication skills in English; Cantonese or Mandarin is advantageous. Previous hotel, security, military or law-enforcement experience is preferred. A valid Hong Kong security personnel permit, first-aid knowledge and flexibility to work rotating shifts, nights, weekends and public holidays are generally expected.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group operates under a strong service culture centered on warm Asian hospitality, personalized guest care and high operating standards. Shangri-La properties typically offer accommodation, dining, meetings, wellness and leisure facilities, serving both business and leisure travelers. Employees work in a multicultural environment with opportunities across hotel operations, food and beverage, guest services, engineering, security and management. The company places emphasis on professional presentation, teamwork, integrity, safety and creating memorable guest experiences. Benefits and conditions vary by property, position and local employment regulations.
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