Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking and serving food and beverage orders, explaining menu items, maintaining table presentation, processing bills and ensuring a polished dining experience. Candidates should have good communication and interpersonal skills, a pleasant and service-oriented personality, and the ability to work efficiently in a busy restaurant. Previous experience in hotel or Chinese restaurant service is advantageous. Cantonese and English are generally expected, while Mandarin is useful. Flexibility to work shifts, weekends and public holidays, good grooming, teamwork and attention to detail are important.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, elegant hotels and resorts, and strong guest-focused culture. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La emphasizes warm hospitality, personalized service, employee development and high standards across accommodation, dining, events and wellness. In Hong Kong, its hotels serve business travelers, leisure guests and local diners through premium restaurants and facilities. Employees typically work in a multicultural environment with opportunities to gain experience in luxury hotel operations, customer service and food and beverage management. Benefits and conditions vary by property and position, but may include service charge, staff meals, uniforms, training and career progression.