The Assistant Manager/Senior Executive, Information Technology is expected to support the hotel’s technology operations in Singapore, including systems administration, network and infrastructure management, cybersecurity, user support, and IT projects. Candidates typically need a diploma or degree in Information Technology, Computer Science, or a related field, together with several years of hospitality or enterprise IT experience. Familiarity with hotel systems, Microsoft technologies, networking, databases, vendors, and IT security is advantageous. The role requires strong troubleshooting, communication, documentation, and project-coordination skills. The successful candidate should be service-oriented, dependable, able to manage incidents promptly, and comfortable working with colleagues, suppliers, and hotel departments, including outside normal office hours when operational issues arise.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. The group is known for warm Asian hospitality, personalised service, distinctive properties, and strong attention to guest experience. Shangri-La Singapore is a large luxury hotel set in landscaped grounds near Orchard Road, with extensive accommodation, restaurants, meeting facilities, leisure amenities, and guest services. Working for the company may provide exposure to a multicultural workforce, international operating standards, hotel technology platforms, and career development opportunities within a global hospitality network.
Singapore is a compact island city-state with strong opportunities in hospitality, information technology, finance, healthcare, logistics, engineering, and tourism. The culture is multicultural, combining Chinese, Malay, Indian, and international influences, with English widely used at work. Life is safe, efficient, and highly connected, although accommodation and daily expenses can be expensive. Public transport is excellent, and residents enjoy hawker food, shopping, parks, beaches, and a year-round tropical climate. Foreign employees generally need an employer-sponsored work pass. Professional roles commonly use the Employment Pass or S Pass, subject to salary, qualifications, and government eligibility requirements; the employer normally manages the application. Before relocating, candidates should confirm contract benefits, housing costs, medical coverage, tax obligations, and pass approval. Singapore’s compact size makes commuting practical, while its international environment can offer valuable regional career experience.
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