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The Restaurant Manager will oversee daily operations of the Japanese restaurant, ensuring consistently high food, beverage and service standards. Requirements typically include several years of restaurant or hotel management experience, strong knowledge of Japanese dining service, team leadership skills, sound English communication and familiarity with guest-service procedures. Experience in a luxury international hotel is advantageous. The successful candidate is expected to manage staffing, training, scheduling, stock control, hygiene, guest satisfaction and financial performance. They should be hands-on, well organised, culturally aware and confident handling guest feedback while maintaining Shangri-La’s service standards. Indonesian work eligibility or the ability to secure the appropriate employment permit may also be required.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for warm Asian hospitality, upscale accommodation, restaurants, wellness facilities and carefully managed guest experiences. Its properties commonly provide structured training, career development and opportunities to work with international teams. In Indonesia, Shangri-La has operated prominent city and resort properties, serving business travellers, leisure guests, families and events. Restaurant managers are generally expected to combine commercial awareness with genuine attention to service details, employee development and guest relationships. Benefits may include meals, uniforms, service charge, insurance, accommodation or relocation support, although these vary by property and contract.
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