The Service Manager – Finance is expected to oversee finance operations, maintain accurate financial records, monitor reporting and controls, and support efficient service delivery to hotel departments or business units. Requirements typically include a degree in Finance, Accounting, Business, or a related field, several years of experience in hotel finance or shared services, and working knowledge of accounting systems, budgeting, reconciliations, and internal controls. The successful candidate should be organized, commercially aware, detail-focused, and confident managing deadlines and stakeholders. Strong communication, problem-solving, leadership, and proficiency in Microsoft Excel are expected. Experience with hospitality finance systems and professional accounting qualifications would be an advantage.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The company is known for warm Asian hospitality, high service standards, and premium guest experiences. In the Philippines, Shangri-La operates established properties such as Shangri-La The Fort in Bonifacio Global City and Shangri-La Mactan in Cebu, alongside other hospitality interests. Employees generally work in a structured, international environment with opportunities for professional development, cross-functional experience, and career mobility. Finance roles support strong operational controls, accurate reporting, compliance, and the commercial performance of the hotels.
The Philippines is an archipelago with varied opportunities across Metro Manila, Cebu, Boracay, Palawan, and other tourism centers. Hospitality, finance, shared services, technology, healthcare, and business-process outsourcing are major employment areas. Filipino culture is welcoming, family-oriented, and strongly influenced by Spanish, American, and Asian traditions; English is widely used in business. Lifestyle ranges from fast-paced city living to relaxed coastal communities, with generally affordable food, transport, and services, although Manila housing and traffic can be challenging. Foreign professionals normally need an employer-sponsored work permit and appropriate visa, commonly arranged through the hiring company; requirements can change, so confirmation with the Bureau of Immigration is advisable. Relocating employees should budget for housing, health insurance, transport, and registration documents. Cebu and resort islands offer a more relaxed setting, while Manila provides the broadest career network.
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