Housekeeping Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Supervisor oversees daily room and public-area cleaning, assigns duties, checks standards, coordinates with Front Office and Maintenance, manages supplies, and responds to guest requests. Candidates generally need hotel housekeeping experience, supervisory or team-lead experience, good communication skills, attention to detail, and knowledge of hygiene, safety, and hotel-service procedures. Previous experience in an international hotel is advantageous. The role expects reliability, professional grooming, physical stamina, flexibility for shifting schedules, and the ability to train and motivate colleagues while maintaining Shangri-La’s service standards.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. The brand is known for warm Asian hospitality, high service standards, comfortable accommodations, and premium dining and wellness facilities. Shangri-La properties typically offer structured training, career development, employee benefits, and opportunities to work with international guests and multicultural teams. In the Philippines, the group has established hotels and resorts in major business and leisure destinations, including Metro Manila and Boracay. Employees are expected to demonstrate genuine care, professionalism, teamwork, discretion, and consistent attention to guest comfort. Exact benefits and working conditions vary by property and may include meals, uniforms, service charge, accommodation assistance, medical coverage, and staff discounts.