Director of Events Management

Job Description

The Director of Events Management leads the planning, sales, coordination and delivery of conferences, weddings, banquets and other events at Shangri-La Malaysia. Requirements typically include a diploma or degree in hospitality, events or business, substantial hotel events experience, strong commercial awareness and excellent communication skills. The successful candidate is expected to develop client relationships, achieve revenue targets, manage budgets, coordinate multiple departments, negotiate with suppliers and ensure consistently high service standards. Leadership, organization, creativity, problem-solving skills and the ability to work flexible hours, including evenings, weekends and public holidays, are essential.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is recognized for warm Asian hospitality, comfortable accommodation, high-quality dining, wellness facilities and comprehensive business and event services. Shangri-La properties in Malaysia serve leisure travelers, corporate guests, weddings and large-scale conferences. The company emphasizes personalized service, professional development, cultural awareness and memorable guest experiences. Its hotels generally offer structured career paths across operations, events, food and beverage, finance and management. Employees are expected to demonstrate genuine care, teamwork, attention to detail and a commitment to the group’s service standards while working in a multicultural environment.

Destination Guide

Malaysia offers opportunities in hotels, resorts, events, tourism, food and beverage, technology, education and international business. Popular destinations include Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and the islands of Sabah and Sarawak. The culture is multicultural, shaped by Malay, Chinese, Indian and indigenous communities, with diverse food, festivals and languages. Lifestyle ranges from busy urban living to relaxed coastal and island communities; costs are generally moderate, though Kuala Lumpur and resort areas can be more expensive. Foreign professionals normally need an employment pass sponsored by their employer, and the company must secure approval before work begins. Applicants should confirm visa rules, qualifications, medical requirements and contract terms with Shangri-La and Malaysian authorities. Relocation planning should include housing, health insurance, banking, transport and schooling where relevant. English is widely used in hospitality, while Malay is the national language.