The Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily restaurant operations, service standards, staff performance, guest satisfaction and revenue targets. Candidates should have proven experience in a quality hotel or restaurant, strong knowledge of food and beverage service, excellent communication skills and confidence supervising multicultural teams. Familiarity with hygiene, health and safety procedures, stock control, scheduling and hospitality software is expected. The successful candidate should be guest-focused, commercially aware, well organised and capable of resolving service issues professionally. Flexibility to work shifts, weekends and public holidays is essential, along with a polished appearance and a commitment to Shangri-La’s service standards.
Shangri-La is a leading luxury hospitality group originating in Hong Kong and operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian-inspired hospitality, personalised guest service and high standards in accommodation, dining, wellness and events. Shangri-La properties in the United Arab Emirates serve leisure and business travellers and typically offer extensive restaurants, conference facilities and premium guest experiences. The company places strong emphasis on service culture, employee development, teamwork and respect for diverse backgrounds. Depending on the property and employment package, colleagues may receive benefits such as accommodation or housing support, meals, transport, healthcare, service charge and travel allowances. Assistant Restaurant Managers are expected to combine operational discipline with visible, hands-on leadership and a genuine commitment to guest satisfaction.
The United Arab Emirates is a federation of seven emirates rather than an island, with Dubai and Abu Dhabi offering the largest concentration of hospitality opportunities. Hotels, resorts, restaurants, beach clubs, cruise operations and entertainment venues regularly recruit international staff. The culture combines Emirati traditions, Islamic values and a highly diverse expatriate population; modest dress and respectful behaviour are important, especially during Ramadan. Lifestyle is modern and convenient, with excellent shopping, dining, beaches, desert activities and public transport, although summers are extremely hot. Most foreign employees need an employer-sponsored residence and work visa; the employer normally arranges medical checks, Emirates ID processing and labour documentation. Confirm contract terms for accommodation, transport, meals, insurance, annual leave and return flights before relocating. Living costs vary considerably, with Dubai generally more expensive than other emirates. Bring certified qualifications where required and ensure your passport has sufficient validity.
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