Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain supports the smooth operation of Summer Palace, Shangri-La Hong Kong’s Cantonese fine-dining restaurant. Requirements typically include relevant food-and-beverage experience, preferably in a luxury hotel or upscale Chinese restaurant, strong knowledge of service standards, menu items and beverage service, and good communication skills in English and Cantonese or Mandarin. The successful candidate is expected to lead a section, coordinate with colleagues, take accurate orders, serve guests professionally, handle requests and complaints tactfully, and maintain high standards of cleanliness and presentation. Flexibility for shifts, weekends and public holidays, along with a polished appearance and genuine hospitality, is essential.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for Asian-inspired service, elegant properties and strong attention to guest experience. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Shangri-La Hong Kong is located in Admiralty and is part of the Pacific Place complex, offering luxury accommodation, restaurants, meeting facilities and wellness services. Summer Palace is the hotel’s acclaimed Cantonese restaurant, recognized for refined cuisine, traditional influences and formal service. Employees work in a multicultural environment with structured service standards, training opportunities and exposure to high-end hospitality operations. Benefits may include staff meals, uniforms, medical coverage, discounts within the group and opportunities for internal career development, depending on the employment contract.