The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, property and hotel assets. Requirements typically include relevant security or hotel experience, strong knowledge of emergency procedures, incident reporting, access control, loss prevention and local regulations. Supervisory experience, good communication skills, sound judgment and the ability to remain calm under pressure are expected. Candidates should be physically fit, service-minded, trustworthy and comfortable working shifts, weekends and public holidays. Fluency in English and Cantonese is advantageous, while Mandarin may also be useful. The role involves leading security officers, coordinating with police and emergency services, investigating incidents, conducting patrols and supporting a safe, welcoming guest experience.
Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe and other international markets. Its brands are known for personalised service, premium accommodation, extensive dining facilities and wellness offerings. Shangri-La hotels commonly serve business travellers, leisure guests, groups and long-stay residents, with a strong emphasis on Asian hospitality and thoughtful guest care. The company employs colleagues across hotel operations, including rooms, food and beverage, engineering, security, finance and commercial functions. A security leadership position within the group combines professional risk management with the expectation that guests and colleagues receive courteous, discreet and efficient service.
Hong Kong is a compact, highly connected city and island territory with strong opportunities in hospitality, tourism, retail, finance, technology and professional services. The culture blends Cantonese traditions with international influences; people value efficiency, courtesy and good food. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, shopping, hiking trails, beaches and nearby islands. Accommodation can be expensive, particularly in central districts, so many employees live in Kowloon or the New Territories and commute by MTR. Foreign nationals generally need an employment visa sponsored by their employer before starting work; eligibility depends on qualifications, experience, salary and a confirmed offer. Employers usually assist with the application. New arrivals should arrange housing, insurance, banking and identification documents, and confirm whether meals, transport, accommodation or staff benefits are included in the package.
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