Room Attendant (房務員)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant maintains guest rooms and assigned areas to Shangri-La standards, including cleaning, making beds, replenishing amenities, reporting maintenance issues and respecting guest privacy. Candidates should be service-minded, reliable, physically fit and attentive to detail. Previous housekeeping or hotel experience is helpful, though suitable applicants may receive on-the-job training. The role requires the ability to work shifts, weekends and public holidays, follow hygiene and safety procedures, communicate politely with guests and work effectively as part of a team. Cantonese, English or Mandarin skills may be useful in Hong Kong.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La is known for warm Asian hospitality, personalized service, elegant accommodations and high standards in guest care. The group employs colleagues in hotel operations, food and beverage, housekeeping, engineering, finance, sales and corporate functions. In Hong Kong, Shangri-La properties serve business and leisure travelers and offer premium facilities, restaurants, meeting spaces and wellness services. Employees generally work in a structured, service-focused environment with opportunities for training, internal mobility and career development within the wider hospitality group.