The Sales & Marketing Coordinator supports the resort’s sales, marketing and communications activities in Mauritius. Requirements typically include a diploma or degree in marketing, business, hospitality or a related field, previous administrative or hotel sales experience, strong written and spoken English, computer proficiency and excellent organisational skills. French is highly advantageous. The successful candidate is expected to coordinate sales visits, appointments, proposals, promotional materials, databases, reports and social media or marketing activities. They should be professional, service-minded, detail-oriented and comfortable working with hotel departments, travel partners, corporate clients and media contacts. Flexibility, initiative, confidentiality and the ability to meet deadlines in a busy luxury-resort environment are important.
Shangri-La Group is a global luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for its Asian-inspired hospitality, high service standards and strong focus on personalised guest experiences. In Mauritius, Shangri-La Le Touessrok Resort & Spa is a luxury beachfront property on the island’s eastern coast, offering accommodation, restaurants, wellness facilities, water activities, golf access and event services. The resort serves international leisure travellers, families, honeymooners, groups and corporate guests. Employees generally work in a multicultural environment where presentation, courtesy, teamwork and attention to detail are highly valued. Benefits may vary by contract and can include meals, uniforms, transport, accommodation assistance, service charge and staff discounts.
Mauritius offers opportunities in luxury hotels, tourism, restaurants, sales, retail, finance, technology, healthcare and marine activities. The hospitality sector is a major employer, particularly around coastal resorts and tourist centres such as Grand Baie, Flic en Flac, Bel Ombre and Trou d’Eau Douce. The island has a multicultural society influenced by Indian, African, European and Chinese heritage. English is widely used for business, while French and Mauritian Creole are common in daily life. Residents enjoy beaches, hiking, diving, water sports, markets and a relaxed outdoor lifestyle, although traffic and living costs can be higher near popular areas. Foreign employees normally need an employer-sponsored work permit or occupation permit before starting work; requirements depend on nationality, salary and role. Candidates should confirm accommodation, transport, medical cover, tax, service charge and permit arrangements with the employer before relocating.
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