Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports and presentations, coordinating client requests, maintaining customer records and assisting with sales activities and events. Candidates are generally expected to have a degree or diploma in hospitality, business or a related field, along with relevant hotel or administrative experience. Strong communication, organization and customer-service skills are essential. The role requires attention to detail, confidence using Microsoft Office and hotel systems, professional presentation, and the ability to manage deadlines while working with several departments. A positive attitude, commercial awareness and flexibility to support hotel operations are also expected.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for premium accommodation, restaurants, meeting facilities, wellness services and attentive Asian-inspired hospitality. In the Philippines, Shangri-La operates established properties including Shangri-La The Fort, Manila and Shangri-La Mactan, Cebu. The company places strong emphasis on guest satisfaction, service excellence, teamwork and employee development. A Sales Coordinator typically works closely with corporate sales, events, reservations, front office, food and beverage, and finance teams to help generate business and ensure smooth client service. The role offers experience in hotel sales administration and may provide opportunities for progression into sales executive, events or commercial management positions.