The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports and presentations, coordinating client requests, maintaining customer records and assisting with sales activities and events. Candidates are generally expected to have a degree or diploma in hospitality, business or a related field, along with relevant hotel or administrative experience. Strong communication, organization and customer-service skills are essential. The role requires attention to detail, confidence using Microsoft Office and hotel systems, professional presentation, and the ability to manage deadlines while working with several departments. A positive attitude, commercial awareness and flexibility to support hotel operations are also expected.
Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for premium accommodation, restaurants, meeting facilities, wellness services and attentive Asian-inspired hospitality. In the Philippines, Shangri-La operates established properties including Shangri-La The Fort, Manila and Shangri-La Mactan, Cebu. The company places strong emphasis on guest satisfaction, service excellence, teamwork and employee development. A Sales Coordinator typically works closely with corporate sales, events, reservations, front office, food and beverage, and finance teams to help generate business and ensure smooth client service. The role offers experience in hotel sales administration and may provide opportunities for progression into sales executive, events or commercial management positions.
The Philippines is an archipelago with varied opportunities in tourism, hospitality, business services, technology and retail. Major employment hubs include Metro Manila, Cebu, Clark, Boracay and Palawan, while resort destinations offer seasonal and guest-facing roles. Filipino culture is warm, family-oriented and strongly influenced by Spanish, American and Southeast Asian traditions; English is widely used in workplaces. Lifestyle ranges from busy city living to relaxed coastal communities, with generally affordable food and transport, although Manila housing can be costly. Foreign nationals normally need an employer-sponsored work visa or permit, while Filipino citizens can work without these requirements. Relocating employees should arrange a valid employment contract, suitable accommodation, health insurance and local registration. Weather is tropical, with a rainy season and occasional typhoons, so destination and travel planning matter.
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