Laundry Operator (洗衣員)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Operator is responsible for sorting, washing, drying, pressing, folding and distributing hotel linen, uniforms and guest laundry according to Shangri-La standards. Requirements typically include secondary education, basic laundry or hotel experience, physical stamina and the ability to operate laundry equipment safely. Candidates should be detail-oriented, reliable and comfortable working shifts, weekends and public holidays. The role requires careful handling of fabrics, adherence to hygiene and safety procedures, timely completion of workloads and effective teamwork with Housekeeping and other departments. Cantonese is useful in Hong Kong, while basic English may be required for workplace communication.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The company operates under a service philosophy focused on warm hospitality, personalised guest experiences and high operational standards. Shangri-La hotels commonly offer accommodation, dining, wellness, events and business facilities, supported by large teams across guest services, housekeeping, food and beverage, engineering and administration. In Hong Kong, the group has a strong presence and is recognised as an established employer in the hotel industry. Employees generally work in a structured, multicultural environment with opportunities for training, internal mobility and career development, although operational roles can involve rotating shifts and physically demanding duties.