IT Solutions Consultant (Adobe Marketo Engage)

Role summary

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The IT Solutions Consultant will support the design, implementation and ongoing improvement of Adobe Marketo Engage solutions for DHL’s marketing and commercial teams. Requirements typically include experience with Marketo Engage, marketing automation, CRM integration, campaign management, data quality and related digital technologies. Candidates should be comfortable translating business needs into technical solutions, managing stakeholders, documenting processes and supporting projects across international teams. Strong analytical, communication and problem-solving skills are expected, together with the ability to work independently and coordinate with developers, vendors and business users. Experience in enterprise environments, Agile delivery and platforms such as Salesforce would be advantageous.

About the employer

DHL is a global logistics and supply chain company operating in more than 220 countries and territories. It is part of DHL Group and provides express delivery, freight transportation, contract logistics, e-commerce fulfillment and supply chain management services. DHL’s major divisions include DHL Express, DHL Global Forwarding, DHL Supply Chain and DHL eCommerce. The company employs hundreds of thousands of people worldwide and increasingly relies on digital platforms, automation, data analytics and customer-facing technology to support its operations. In Malaysia, DHL serves multinational companies, local businesses and consumers through international shipping, warehousing, transport and supply chain solutions. Its corporate technology teams work across countries and functions, offering opportunities in software, infrastructure, cybersecurity, data, digital marketing and business transformation.