Team Lead - Billing

Job Description

The Team Lead – Billing role is expected to supervise billing activities, ensure accurate and timely invoicing, monitor outstanding issues, and support service-quality and productivity targets. Requirements typically include a diploma or degree in finance, accounting, business administration, or a related field, along with billing, accounts receivable, or shared-services experience. Candidates should be comfortable leading a team, reviewing data, resolving discrepancies, meeting deadlines, and communicating with internal stakeholders and customers. Strong Excel skills, attention to detail, process discipline, and knowledge of financial controls are important. Experience with billing systems, SAP, or other enterprise platforms, plus good English communication skills, would be advantageous.

Company Info

DHL is a global logistics and supply-chain company operating across more than 220 countries and territories. Its businesses cover express delivery, freight forwarding, supply-chain management, e-commerce logistics, and mail and parcel services. DHL employs a large international workforce and supports customers ranging from small businesses to multinational corporations. In Malaysia, its operations include transportation, warehousing, customs support, delivery services, and corporate functions such as finance, customer service, and technology. The company is known for its international network, structured processes, compliance focus, and investment in digital logistics solutions. A Team Lead – Billing position would typically sit within a finance, shared-services, or commercial-support environment, helping ensure customers are billed correctly and that billing teams meet operational and service expectations.

Destination Guide

Malaysia offers opportunities in logistics, shared services, finance, technology, manufacturing, tourism, and customer operations, with major employment hubs in Kuala Lumpur, Selangor, Penang, Johor, and Sabah. Its island destinations include Penang, Langkawi, Tioman, and parts of Borneo, each offering different lifestyles: Penang combines heritage, food, and urban convenience, while Langkawi and Tioman are quieter and more tourism-oriented. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in business. Living costs are generally moderate, though central Kuala Lumpur and popular island areas can be more expensive. Foreign employees normally need employer-sponsored authorization, such as an Employment Pass, before starting work. Candidates should confirm eligibility, salary requirements, documentation, healthcare, housing, and relocation support with DHL and Malaysian authorities.