The Air Freight Specialist is responsible for coordinating international air shipments, preparing and checking export and import documentation, arranging bookings, tracking consignments, and communicating with customers, airlines, customs agents, and internal teams. Applicants generally need experience in air freight forwarding, logistics, or customer service, along with knowledge of international shipping procedures, customs requirements, and freight systems. Strong organisational skills, attention to detail, communication ability, and confidence using Microsoft Office and transport-management platforms are expected. Experience with dangerous goods, customs compliance, and DHL processes is advantageous. The role also requires the ability to manage deadlines, solve shipment issues quickly, and work effectively in a busy operational environment.
DHL is a global logistics and transportation company operating across more than 220 countries and territories. Its services include express delivery, international air and ocean freight, road transportation, warehousing, supply-chain management, and e-commerce logistics. DHL is part of DHL Group and is recognised for its extensive international network, technology-enabled operations, and focus on reliable, time-critical delivery. In Australia, the company supports businesses ranging from small importers and exporters to large multinational organisations. Employees typically work in customer service, freight operations, customs, transport, warehousing, technology, and commercial functions. DHL promotes safety, compliance, sustainability, teamwork, and professional development, making it a significant employer within Australia’s logistics and freight-forwarding sector.
Australia offers strong opportunities in logistics, freight forwarding, aviation, warehousing, supply-chain management, healthcare, construction, technology, and professional services. Major employment hubs include Sydney, Melbourne, Brisbane, Perth, Adelaide, and Auckland is not in Australia, so applicants should distinguish it from New Zealand. Australian workplace culture is generally practical, inclusive, direct, and safety-conscious. The lifestyle combines modern cities, beaches, outdoor activities, and a relatively high cost of living, especially in Sydney and Melbourne. Skilled workers may explore employer-sponsored visas, the Skilled Independent visa, state-nominated options, or temporary skills pathways, depending on occupation and eligibility. Relocating usually requires a valid visa, health insurance, proof of qualifications, English-language evidence, and sufficient funds. Applicants should check current requirements with the Australian Department of Home Affairs.
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