Air Freight Department Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Air Freight Department Manager is responsible for leading DHL’s air-freight operations in Australia, ensuring safe, compliant, efficient and profitable service delivery. Requirements typically include substantial experience in air freight, freight forwarding or logistics management, strong knowledge of aviation and customs regulations, and proven capability managing teams, budgets, customers and operational performance. Candidates are expected to provide visible leadership, develop staff, maintain strong airline and customer relationships, resolve service issues, monitor KPIs, and identify opportunities to improve productivity and revenue. Excellent communication, commercial awareness, analytical ability and familiarity with freight-management systems are important. Experience in a multinational logistics environment and relevant industry training or qualifications would be advantageous.

About the employer

DHL is a global logistics and express-delivery company operating across more than 220 countries and territories. It forms part of DHL Group and provides international express, air and ocean freight, road transport, contract logistics, supply-chain management and e-commerce services. DHL connects businesses and consumers through a large network of aircraft, vehicles, warehouses, technology platforms and local service teams. In Australia, the company supports importers, exporters, retailers, manufacturers and other organisations with time-critical delivery and freight solutions. DHL places strong emphasis on customer service, operational reliability, employee development, sustainability, compliance and workplace safety. Its air-freight teams coordinate shipments with airlines, customs authorities, terminals, transport providers and customers, making collaboration and attention to detail central to many roles.