The Air Freight Specialist supports the end-to-end movement of international air shipments, including booking cargo, preparing and checking documentation, coordinating with airlines, customs brokers and customers, tracking consignments, and resolving service issues. Candidates typically need experience in air freight forwarding or international logistics, knowledge of customs and export procedures, strong attention to detail, and good written and verbal communication. Familiarity with freight-management systems, shipment documentation and Microsoft Office is expected. DHL will look for a customer-focused, organised and dependable person who can manage deadlines, work accurately in a busy environment, collaborate across teams and follow safety, security and compliance requirements. Relevant industry training or qualifications and knowledge of Australian import and export regulations are advantageous.
DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. The group provides international express delivery, freight forwarding, contract logistics, e-commerce logistics and supply-chain solutions for businesses of all sizes. In Australia, DHL supports customers through air, ocean and road freight networks, warehouses, customs services and technology-enabled delivery operations. The company is part of DHL Group and includes specialist divisions such as DHL Express, DHL Global Forwarding, DHL Supply Chain and DHL eCommerce. Its work depends on reliable transport coordination, customs compliance, customer service and international connectivity. Employees commonly work in multicultural teams and are expected to demonstrate safety awareness, operational discipline, integrity and a strong focus on customer outcomes. DHL is also investing in digitalisation, sustainability and lower-emission logistics across its global network.
Australia offers opportunities in freight forwarding, aviation, warehousing, transport, supply-chain planning and customer operations, particularly in Sydney, Melbourne, Brisbane, Perth and Adelaide. Workplace culture is generally practical, direct and team-oriented, with emphasis on safety, fairness and work-life balance. Lifestyle varies from busy coastal cities to quieter regional centres, with outdoor activities, beaches and generally high living standards. Housing and transport costs can be substantial in major cities. Skilled applicants may explore employer-sponsored visas such as the Skills in Demand visa, state or territory nomination pathways, or permanent skilled migration, depending on occupation, qualifications, experience and English ability. Requirements change, so applicants should check the Australian Department of Home Affairs and relevant state websites. Relocating usually involves arranging a visa, health insurance, tax file number, bank account and accommodation. DHL may advertise roles open to candidates with existing Australian work rights.
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