CSR - Teller, SANTOLAN - PASIG BRANCH

Job Description

The CSR–Teller role supports daily branch operations by processing deposits, withdrawals, payments, fund transfers, and other over-the-counter transactions accurately and efficiently. Requirements typically include a bachelor’s degree, good numerical and communication skills, attention to detail, customer-service orientation, and willingness to work in a branch environment. Previous cashier, teller, or banking experience may be advantageous, while fresh graduates may also be considered. The successful candidate is expected to follow bank policies, protect customer information, identify unusual transactions, balance cash accurately, resolve basic client concerns, and contribute to branch sales and service goals. Professional conduct, reliability, integrity, and flexibility in serving customers are essential.

Company Info

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest universal banks. Established in 1962, it provides services to individual customers, businesses, corporations, and institutional clients through branches, digital channels, and specialized banking units. Its offerings include deposits, consumer loans, credit cards, corporate and commercial banking, treasury services, investment banking, and wealth management. Metrobank is known for maintaining a broad nationwide presence and for serving both retail and corporate markets. Employees typically work in a structured, customer-focused environment with formal banking controls, compliance procedures, training programs, and opportunities for career development. Branch-based roles such as CSR–Teller are central to delivering reliable day-to-day banking services and building positive relationships with local customers.

Destination Guide

The Philippines offers job opportunities in banking, business-process outsourcing, technology, retail, tourism, healthcare, education, and shared services, with Metro Manila, Cebu, and Davao as major employment centers. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from fast-paced city living to quieter coastal and provincial communities. Metro Manila has extensive shopping, dining, and entertainment but also traffic and higher housing costs; island destinations offer beaches, diving, hiking, and a more relaxed pace. Foreign nationals usually need an employer-sponsored work visa or permit, commonly supported by the hiring company, and should confirm current requirements with Philippine immigration authorities. Relocating employees should budget for housing deposits, transportation, health insurance, and document processing. Local banking roles generally require Philippine work eligibility and are primarily open to Filipino citizens.