CSR - Teller, SANTOLAN - PASIG BRANCH

Role summary

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The CSR-Teller serves customers at Metrobank’s Santolan-Pasig Branch by processing deposits, withdrawals, encashments, payments, account requests, and other over-the-counter transactions accurately and efficiently. Requirements generally include a bachelor’s degree, strong communication and customer-service skills, numerical accuracy, attention to detail, integrity, and basic computer proficiency. Prior banking or cash-handling experience may be helpful but is not always required. The candidate is expected to follow bank policies, protect customer information, balance transactions and cash drawers, identify potential irregularities, promote suitable bank products, and maintain a professional, courteous manner. Flexibility to work branch hours and willingness to handle a fast-paced, customer-facing environment are important.

About the employer

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest universal banks. Founded in 1962, it provides retail and commercial banking, corporate finance, treasury, investment banking, wealth management, digital banking, and other financial services to individuals, businesses, and institutions. The bank operates an extensive branch and ATM network across the country and serves customers through digital platforms as well. Metrobank is part of the Metrobank Group, which has interests in banking, financial services, leasing, and related businesses. Its branch employees support daily banking needs, build customer relationships, process transactions, and help customers access appropriate financial products. The organization generally values integrity, service excellence, professionalism, teamwork, compliance, and continuous development. Compensation commonly includes basic pay, statutory benefits, health coverage, incentives, and other employee benefits, depending on the position and employment terms.