IT Account Manager

Role summary

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The IT Account Manager serves as the link between Metrobank’s technology teams and business units, translating business needs into technology solutions and managing delivery, priorities, service quality, and stakeholder relationships. Candidates typically need a bachelor’s degree in information technology, computer science, business, or a related field, together with experience in IT relationship management, project coordination, business analysis, or financial-services technology. Strong communication, presentation, organization, problem-solving, and vendor-management skills are expected. Familiarity with banking applications, IT governance, cybersecurity, service management, and digital transformation is advantageous. The successful candidate should be customer-focused, commercially aware, comfortable working with senior stakeholders, and capable of managing several initiatives while meeting deadlines and regulatory requirements.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides services to individuals, businesses, institutions, and government-related clients through retail banking, corporate banking, investment banking, treasury, wealth management, and digital channels. Its network includes branches and ATMs across the Philippines, supported by online and mobile banking platforms. Metrobank is part of the GT Capital Holdings group and is recognized as a major participant in the country’s financial sector. The bank invests in technology, cybersecurity, data, and process modernization to improve customer experience and operational efficiency. Employees generally work in a structured, regulated environment where collaboration, integrity, risk awareness, service quality, and continuous improvement are important. Its main corporate operations are centered in Metro Manila, including Taguig, with opportunities across banking, technology, operations, sales, finance, and support functions.