PROGRAM MANAGER

Role summary

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The Program Manager is expected to lead and coordinate complex bank-wide programs, ensuring delivery within scope, budget, schedule, and quality standards. The role typically requires a bachelor’s degree, relevant experience in program or project management, strong stakeholder and vendor coordination skills, and familiarity with banking, technology, process improvement, or transformation initiatives. Candidates should be organized, commercially aware, and comfortable managing risks, dependencies, reporting, and competing priorities. Strong communication, leadership, problem-solving, and analytical abilities are essential. Experience with project management frameworks, governance, digital solutions, and change management would be advantageous. The successful candidate is expected to work collaboratively across business and technology teams while ensuring that programs support Metrobank’s strategic objectives and customer needs.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides a broad range of services to individual customers, businesses, corporations, and institutional clients. Its offerings include deposits, consumer and corporate loans, payments, wealth management, investment banking, treasury, and digital banking services. Metrobank operates through branches, offices, subsidiaries, and digital channels across the Philippines, with selected international operations supporting Filipino and corporate customers abroad. The bank is known for its focus on financial stability, customer service, responsible banking, and long-term relationships. Employees may work in a structured, regulated environment where collaboration, operational discipline, technology adoption, risk awareness, and continuous improvement are important. Program management roles can contribute to major transformation, technology, process, and customer-experience initiatives across the organization.