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The CSR–Teller handles over-the-counter transactions such as deposits, withdrawals, payments, account services, and other branch requests while maintaining accuracy and service quality. Candidates are generally expected to hold a bachelor’s degree, demonstrate strong customer-service and communication skills, and be comfortable handling cash and confidential information. Previous banking, cashiering, or customer-facing experience is advantageous. The role requires attention to detail, integrity, numerical accuracy, computer literacy, and the ability to follow banking procedures and regulatory controls. The successful candidate should be professional, approachable, dependable, target-oriented, and willing to work on-site at the Shaw Boulevard branch while supporting overall branch operations.
Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides retail and commercial banking, corporate finance, investment banking, treasury, payments, and wealth-management services to individuals, businesses, and institutions. Through its branches, digital channels, and subsidiaries, Metrobank serves customers throughout the Philippines and selected international markets. The bank is recognized for its broad branch network and focus on dependable financial service, relationship management, and digital banking development. Employees typically work in a structured, regulated environment where customer care, operational accuracy, confidentiality, compliance, and teamwork are highly valued. A branch teller role offers practical exposure to daily banking operations and can provide a foundation for progression into customer service, branch sales, relationship management, or other banking functions.
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