CSR - TELLER, OFFICE OF CENTRAL METRO MANILA AREA III

Job Description

The CSR-Teller supports daily branch transactions, including cash deposits and withdrawals, check processing, account servicing, and customer inquiries. The role may also involve identifying customer needs, promoting suitable bank products, maintaining accurate records, and following security, compliance, and operational procedures. Candidates are generally expected to hold a bachelor's degree, preferably in business, finance, accounting, or a related field, although relevant banking or customer-service experience may be considered. Strong numerical accuracy, integrity, communication skills, attention to detail, and a customer-focused attitude are essential. The candidate should be comfortable handling cash, working in a fast-paced branch environment, meeting service standards, and representing Metrobank professionally.

Company Info

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines' leading universal banks. Established in 1962, it provides a broad range of services to individuals, businesses, institutions, and government-related clients. Its offerings include retail and corporate banking, loans, deposits, credit cards, wealth management, treasury services, and digital banking. Metrobank operates an extensive branch and ATM network across the country and serves customers through online and mobile platforms as well. The bank is part of the Metrobank Group, a diversified Philippine financial-services organization with interests in investment banking, insurance, and other related businesses. Its employees typically work in a structured, regulated environment where customer service, operational accuracy, risk awareness, teamwork, and ethical conduct are highly valued.

Destination Guide

The Philippines offers banking, business-process outsourcing, technology, tourism, healthcare, education, and retail opportunities, especially in Metro Manila, Cebu, and Davao. Manila is the main corporate center, while Cebu provides a more relaxed urban lifestyle and strong outsourcing and tourism sectors. Filipino culture is warm, family-oriented, community-minded, and English is widely used in workplaces. Living costs vary considerably: Manila has higher rents and traffic, while provincial cities and island communities are generally more affordable. The country offers beaches, mountain regions, and a lively food and festival scene, though weather includes a hot season and a rainy typhoon season. Foreign professionals usually need an employer-sponsored work permit and appropriate visa, commonly arranged through the Bureau of Immigration. Relocating requires budgeting for housing, healthcare, transportation, documentation, and possible language or cultural adjustment. Employment terms and visa rules should be confirmed with the employer and Philippine authorities.