Product Manager - Computer Platform Section, Cloud Services Department (CLSD)

Role summary

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This role manages products within Rakuten’s Computer Platform Section and Cloud Services Department, supporting the development and operation of cloud infrastructure services. Candidates are generally expected to have experience in product management, cloud platforms, infrastructure, software development, or related technology fields. Strong communication skills, business-level English and/or Japanese, and the ability to work with engineers, designers, internal stakeholders, and customers are important. The successful candidate will define product strategy, gather requirements, prioritize features, coordinate delivery, monitor performance, and improve services based on business and user needs. Experience with public or private cloud, platform services, agile development, and technical documentation would be valuable. The role requires ownership, structured problem-solving, and the ability to work effectively in a multinational environment.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet-services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional services. Rakuten is also developing technology platforms and cloud-related capabilities to support its own businesses and external customers. The company is known for its large membership base, integrated loyalty program, and international workforce. Its corporate culture emphasizes innovation, entrepreneurship, collaboration, and English-language communication in many teams. Employees may work with colleagues across Japan and overseas, contributing to products that serve millions of consumers and businesses. Rakuten offers opportunities for professionals in product management, software engineering, cloud computing, data, sales, finance, and corporate functions.